How To Complete Your KYC

Created by Freya Saha, Modified on Thu, 9 Oct at 3:40 PM by Freya Saha

KYC Completion: 

To access all dashboard features, users must complete a KYC verification, including submitting identification, proof of address, and a selfie. Upon approval, users will gain full access to the platform's functionalities.


Know Your Customer (KYC):

  • Once the customer accesses the dashboard, they will see a 'KYC Pending' status on the homepage, as shown below.
  • Complete your Know Your Customer (KYC) Process by clicking on “Verify Now” and submitting the necessary information and documents for completing KYC.


Start Verification

  • Click the "Verify Now" button.


Document Upload in Sumsub UI:

  • You'll be redirected to Sumsub's interface.

  • Upload your proof of Identity and proof of address.
  • Upload the required documents as specified to support the verification process.
  • Provide Selfie verification.


System Validation:

  • The system checks the accuracy of the documents provided.

  • If rejected, you will be prompted to retry the verification process.
  • Upon approval, you will be redirected back to the Custody Platform.




Customer Dashboard Access :

  • After successful verification, customers will be able to navigate to the Home Page shown below and gain full access to the platform's functionalities.




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